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  • 2 Brindabella Cct, Canberra Airport ACT 2609, Australia ● Req #1944
    Friday, 19 April 2024
    The purpose of this role is to provide expertise in the installation, commissioning and maintenance of customer access and core network transmission equipment.  Responsibilities: Transmission network equipment installation and commissioning within schedule and on budget. QA of Network build including internal and external plant Diagnose and rectify faults on the network within SLA Ensure no unplanned network outages Inspect, observe, and perform maintenance programs for the network to ensure it ... More
  • 452 Flinders St, Melbourne VIC 3000, Australia ● Req #2000
    Friday, 19 April 2024
    This opportunity Join us as Customer Hardship Team Leader! This is a full time, hybrid, 14-month maximum term contract based out of our Melbourne offices. As Customer Hardship Team Leader you’ll aid and support a dedicated team who are responsible for managing customers experiencing Financial Hardship across Energy (Dodo Power & Gas) and Telco (Dodo / i-Primus). Play a crucial role in coaching & developing team members whilst taking ownership of key regulatory obligations across both Energy and ... More
  • 452 Flinders St, Melbourne VIC 3000, Australia ● Req #2009
    Monday, 15 April 2024
    The opportunity You’ll be working with the Information Security Manager and inter-departmentally (“Systems and Infrastructure Platform SME’s”) for security risk identification on information assets, solutions and programs whilst recommending a viable security mitigation control that improves the overall security posture of Vocus. As Information Security Advisor you’ll also play a key role in maintaining PCI-DSS compliance posture for Vocus, including privileged and user access reviews, and meeti ... More
  • 452 Flinders St, Melbourne VIC 3000, Australia ● Req #2011
    Thursday, 11 April 2024
    Applicants must hold current Australian citizenship status to meet governmental criteria for NV1 Baseline Clearance, which is essential for this role.  The role: Setting direction and design standards for IP networks to facilitate scalable, carrier class MPLS and IP networks that are operationally efficient to run Provide architectural direction and technology settings for evolving lifecycle of IP networks Provide new technology introduction capabilities to integrate vendors selections into th ... More
  • 452 Flinders St, Melbourne VIC 3000, Australia ● Req #1961
    Thursday, 11 April 2024
    The opportunity We are looking for a skilled Commercial Analyst with 2 years of telecommunications experience to join our tight knit team based in Melbourne. As Commercial Analyst you’ll provide commercial leadership and insights for the Retail division by identifying and capturing value. This role is a critical position in the organization responsible for the commercial management across the business with responsibility to drive value, enable effective decision making while introducing sustaina ... More
  • 34 Duke St, Abbotsford VIC 3067, Australia ● Req #1878
    Wednesday, 10 April 2024
    Vocus is looking for a Senior RF Engineer to join our Engineering team in Melbourne, providing fixed and wireless engineering solutions for existing and new communication networks.As a Senior RF Engineer, you will take a vital part in planning, design and implementation of the solution from design to commissioning.Responsibilities: Responsible on RF solutions design and consultation for mobile radio and microwave PTP and PtMP systems  Designing, optimizing and maintaining radio networks includi ... More
  • 34 Duke St, Abbotsford VIC 3067, Australia ● Req #1879
    Wednesday, 10 April 2024
    Vocus is growing our existing SaaS solutions offering and looking for a SW developer to take the lead on the products portfolio. The successful candidate will be responsible for the product’s roadmap, identifying new requirements and working with all parties to develop the solution.Responsibilities:  Expand the existing infrastructure to include new data sets for advanced visualization Develop backend solutions for Vocus SaaS monitoring and configuration services Develop new SaaS visualisations ... More
  • 202 Pier St, Perth WA 6000, Australia ● Req #1978
    Wednesday, 10 April 2024
    Utilise strong industry expertise to drive business growth by acquiring new business. You will build and manage successful customer relationships and have an intimate understanding of the industry, competitors and trends, along with developing customer focused sales acquisition strategies that drive sustainable growth. Acting as an industry thought leader you will play a National role to drive the strategic direction of your industry vertical and partner with the sales teams to execute.   Key Sk ... More
  • 452 Flinders St, Melbourne VIC 3000, Australia ● Req #1986
    Monday, 8 April 2024
    The Operations Command Center Engineer team is accountable for the operation, maintenance of Vocus Networks and Network facilities. It also is accountable for all wholesale and retail service provider customer interactions from a service support perspective and is the owner of the customer experience on Vocus technologies. The T2 Engineer will be accountable to ensure the effective delivery of operational tasks including monitor, log & diagnose, enrichment, manage and resolve/close of all ticket ... More
  • 40 Miller St, North Sydney NSW 2060, Australia ● Req #1928
    Thursday, 4 April 2024
    The Opportunity  We have an exciting opportunity for a Senior Systems Engineer to join our Technology and Security team! The role can be based out of our Sydney, Melbourne or Perth offices. As Senior systems Engineer with Vocus you’ll play a key role in designing and implementing Vocus’ compute systems and related management services, with a focus on best practice engineering, maximum efficiency, and repeatability.  What you’ll be doing day-today  Designing, planning, implementing Vocus compute ... More
  • 452 Flinders St, Melbourne VIC 3000, Australia ● Req #2002
    Tuesday, 2 April 2024
     About the role Our goal at Vocus is to accelerate our journey to provide brilliant customer experiences across all products and segments. Not only that but deliver it in a way where every customer journey is seamless between channels and consistent between products and segments. The pace of change in the Telecommunications Industry in terms of regulation, technology and customer expectations creates a unique opportunity for us to build new ways of customer engagement that will revolutionize cus ... More
  • 12 Brookhollow Ave, Baulkham Hills NSW 2153, Australia ● Req #1998
    Tuesday, 26 March 2024
    The purpose of this role is to provide expertise in the installation, commissioning and maintenance of customer access and core network transmission equipment.  Responsibilities: Transmission network equipment installation and commissioning within schedule and on budget. QA of Network build including internal and external plant Diagnose and rectify faults on the network within SLA Ensure no unplanned network outages Inspect, observe, and perform maintenance programs for the network to ensure i ... More
  • 452 Flinders St, Melbourne VIC 3000, Australia ● Req #1976
    Wednesday, 20 March 2024
    The Opportunity Join this tight knit team as Customer Communications Specialist where you'll be responsible for executing customer communication activities across the Dodo and iPrimus brands, primarily across product, service and mandatory communication activities. What you’ll be doing day-today Executing end-to-end product and service-based communications effectively, delivering key business messaging as generated by stakeholders across the Consumer business. This includes all steps of the cus ... More
  • 452 Flinders St, Melbourne VIC 3000, Australia ● Req #1975
    Wednesday, 20 March 2024
      The Opportunity As Customer Lifecycle Communications Manager you'll create a customer centric approach to our direct communications by leading a team responsible for the program of customer communications across the Dodo and iPrimus brands. This role is responsible for providing strategic leadership and executional management of the customer marketing programs across marketing, product, and service-based customer communication activities. What you’ll be doing day-to-day Leading the Customer M ... More
  • 2 Brindabella Cct, Canberra Airport ACT 2609, Australia ● Req #1944
    Wednesday, 21 February 2024
    The purpose of this role is to provide expertise in the installation, commissioning and maintenance of customer access and core network transmission equipment.  Responsibilities: Transmission network equipment installation and commissioning within schedule and on budget. QA of Network build including internal and external plant Diagnose and rectify faults on the network within SLA Ensure no unplanned network outages Inspect, observe, and perform maintenance programs for the network to ensure it ... More
  • 452 Flinders St, Melbourne VIC 3000, Australia ● Req #1860
    Wednesday, 14 February 2024
    About the Role The Vocus Operations Command Centre team is accountable for the operation and maintenance of Vocus Networks and Network facilities.  The Tier 2 Network Engineer (Data) will be responsible for the effective delivery of operational tasks including monitoring, logging & diagnosing, enrichment, management and resolution/close of all tickets (including change) during the shift period.  Additionally, they will be responsible for meeting all KPI/OLA and service level requirements.  This ... More